Horizon View 6.1.1 and the Agent Unreachable Curse
One of my customers recently asked me to help them set up a stand-alone DR solution for their Unidesk + VMware View VDI. We decided to try out the Unidesk LayerSync utility, to replicate their desktop configurations to the remote site, where we installed brand new View 6.1 connection servers. There were a few small challenges to getting that running, but it's still in beta so that's perfectly understandable. After we got the replication working, we stood up a few desktops as a test. They booted up fine, all of the layer assembling as expected, and we were able to log into the consoles without trouble. We came across an issue though, Unidesk successfully added the desktops into the selected pool, but View reported them as being Agent Unreachable. I went through the normal troubleshooting steps (testing name resolution, checking HKLM\Software\VMware, Inc.\VMware VDM\Agent\Configuration\ to make sure that the Broker setting is correct, verifying that ...