Planning and Designing VDI Use Cases
When planning a VDI deployment, we all know that it’s important to define your use cases. VMware’s methodology defines three main categories for these use cases: Task Worker, Knowledge Worker and Power User. I see a lot of confusion in the field though – these are not use cases themselves. I have yet to find an organization that can neatly divide their workforce into three use cases. Instead, those categories are really just shorthand to allow us to roughly describe the resources that are required by the use case. Most environments will have several Task Worker use cases. There might be a Call Center Task Worker use case, a Data Entry Clerk Task Worker use case and a Secretary Task Worker use case, all within the same organization. This is perfectly normal, as “Task Worker” really means that the use case employs a very limited set of applications and does not require many resources. So, how do you actually define a use case then? A us...